ServiceNow
ServiceNow is a SaaS software based on the cloud, providing IT services for automating business tasks and their management. ServiceNow is developed to create the workflow for enterprises and automate various processes approved by ITIL principles (Information Technology Infrastructure Library). ServiceNow allows one to customize itself based on their requirements while using Machine Learning, Predictive Technologies to automate the processes and create advanced workflows. The Now™ Platform is ServiceNow’s powerful enterprise solution that helps organizations to automate their business processes by creating workflows that digitizes and simplifies their daily business operations. With AI-powered chatbots and machine learning, the Now Platform enables you to create cross-functional workflows and intelligent automation processes to seamlessly connect and orchestrate applications across IT, customer service, HR, Security, Facilities, and so on.
- Overview
- Consulting
- Implementation
- Maintenance
- Downloads
Aiprus Software offers world-class ServiceNow consulting and implementation services to help organizations achieve maximum business benefits out of the Now Platform in a short span of time. We offer end-to-end ServiceNow consulting services to help customers overcome disruptions in IT processes, optimize IT support costs, and more. We have helped our customers transform their enterprises’ service management and eliminate service bottlenecks in all functions of their business.
We offer Consulting, Implementation and Managed Services of the Now Platform ensuring compliance, transparency, and value creation for our customers on all the modules and capabilities of ServiceNow:
We help customers to overcome disruptions in IT processes, optimize IT support costs, and more; by providing point solutions/help for ServiceNow processes. Our consulting services include:
Process
Consulting
Program/Project Management
ServiceNow
Strategy
ServiceNow Architecture
Systems Integration with ServiceNow
We provide end to end Package Implementation/Migration, Design, Development, Testing services ensuring the implementation with its alignment to client’s business processes by:
a. OOB and/or custom application development techniques.b. Custom application development, which focuses on specific business needs (like: workflows, integrations, surveys, SLA’s, data migration, CMDB etc.) to provide a workable-trackable solution.
c. Enhancing the existing ServiceNow functionalities to cover your IT processes.
d. Integrating ServiceNow with other IT systems (Jira, SolarWinds, SAP, CMS, ERP, email services and many more).
e. Migrating IT processes from legacy systems to the ServiceNow platform.
f. Ensuring User Adoption, Internal Trainings and creating capsule tutorials
We provide end to end “Application Support & Upgrade” services ensuring Uptime, Optimization, Automation, Knowledge Management of client’s business processes by:
b. Ongoing Maintenance: Provide on-going maintenance and support for applications by working on enhancements & change requests.
c. Persistent Administration: Continuous administration & maintenance including user management, security management, standard & custom object maintenance, data management, and package maintenance.
d. Help Desk Trainings: Comprehensive training & help desk support services to ensure high end-user adoption